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Tivo doesn't see server / no requests from Tivo
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urge



Joined: 05 Sep 2008
Posts: 22
PostPosted: Sat Sep 06, 2008 12:28 am    Post subject: Tivo doesn't see server / no requests from Tivo Reply with quote
This feels so generic, but here:

I just got my Tivo HD (TCD652160) today, got it set up and working, downloaded and effortlessly installed pyTivo on my WinXP box. I used the Windows installer.

My Tivo doesn't see and/or query the pyTivo server (I've watched from the pyTivo console).

I turned off my firewall, which had a clear opening for pyTivo's port in it anyway.

pyTivo server is verifiably running, and I can access it from another computer on my network. I even accessed it via
http://192.168.0.2:9032/TiVoConnect?Command=QueryContainer&Container=%2F
and I get what looks like a reasonable listing (XML-style?) of my media folders. Also, I see the transaction on the pyTivo console.

I tried going into my account at tivo.com and disabling, saving, and reenabling, saving the streaming, or whatever, forcing the Tivo to reconnect to the service after each change.

I've disabled/reenabled Home Network Applications a few times, and I've tried manually adding the server's IP address several times.

I changed the beacon to equal the Tivo's IP address specifically.

I can ping the server (obviously) and the Tivo from my other computer.

The Tivo just doesn't seem to be looking for the server.

I'm out of ideas for now. Any ideas?

Thanks!
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rdian06



Joined: 12 Apr 2008
Posts: 362
PostPosted: Sat Sep 06, 2008 6:56 am    Post subject: Reply with quote
So it sounds like your Tivo HD has been officially activated (because it's on your Tivo.com account.) And if you go to the System Info screen on the Tivo, you will probably see your TivoToGo status as "a,a,a".

However, your Tivo HD probably hasn't updated it's software yet. What version of the Tivo software does it have? Some of the older versions don't work and you'll just have to wait a day or two for the mothership to update it.
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urge



Joined: 05 Sep 2008
Posts: 22
PostPosted: Sat Sep 06, 2008 8:52 am    Post subject: Reply with quote
Thanks for the reply.

Yeah, the system did update the software version to 9.4-01-2-656, but that didn't change the situation.

TivoToGo does show "a,a,a".
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rdian06



Joined: 12 Apr 2008
Posts: 362
PostPosted: Sat Sep 06, 2008 8:54 am    Post subject: Reply with quote
So your pyTivo box has IP 192.168.0.2. Is it wired or wireless?

What is the IP of your Tivo HD unit? Is it wired or wireless?
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urge



Joined: 05 Sep 2008
Posts: 22
PostPosted: Sat Sep 06, 2008 9:02 am    Post subject: Reply with quote
They're both wired.
pyTivo: 192.168.0.2
Tivo: 192.168.0.8
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rdian06



Joined: 12 Apr 2008
Posts: 362
PostPosted: Sat Sep 06, 2008 9:27 am    Post subject: Reply with quote
In your pyTivo.conf file, try this for the beacon line in your Server section:

Code:
beacon = 192.168.0.255


pyTivo is supposed to send broadcast packets to your network to inform your Tivo's that it exists and what port to use to query it.

Once the Tivo receives the beacon, it makes HTTP calls to pyTivo on the port (9032 by default) to query the shares.

Since you can reach pyTivo fine, then 9032 is working for the HTTP part, but I'm wondering if something is blocking the beacon broadcast.

What firewall package are you using? Some firewalls don't always turn off completely when you disable them. Try putting an exception in for python.exe so that it can do any networking it wants rather than opening a specific port.
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urge



Joined: 05 Sep 2008
Posts: 22
PostPosted: Sat Sep 06, 2008 10:45 am    Post subject: Reply with quote
It's just the Windows firewall. Even though it's off I went ahead and added python.exe.

What's a good simple way for me to see if it's sending out that beacon?

Oh, and I don't see any change with the .255 in there.

This is frustrating...I really do appreciate the suggestions!
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rdian06



Joined: 12 Apr 2008
Posts: 362
PostPosted: Sat Sep 06, 2008 11:11 am    Post subject: Reply with quote
I'm looking at the beacon code now. I think if the beacon fails it's supposed to print an error on the console.

In the mean time, can you follow my instructions in the following post to upgrade from the krkeegan Windows installer (pretty old version) to wmcbrine's latest version:

http://pytivo.krkeegan.com/pytivo-stopped-working-t412-15.html#3256

You can download wmcbrine's latest fork snapshot from here:

http://repo.or.cz/w/pyTivo/wmcbrine.git
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urge



Joined: 05 Sep 2008
Posts: 22
PostPosted: Sat Sep 06, 2008 11:18 am    Post subject: Reply with quote
I'll get on that today, thanks!
I'll report back on my results.
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rdian06



Joined: 12 Apr 2008
Posts: 362
PostPosted: Sat Sep 06, 2008 11:26 am    Post subject: Reply with quote
Also, once you have pyTivo running and can browse to the 9032 port, open up a command prompt and run:

Code:
netstat -ano > c:\socket.txt


Then post socket.txt here. I can use that to figure out what TCP/UDP ports your machine is using and whether it's binding the beacon socket.
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urge



Joined: 05 Sep 2008
Posts: 22
PostPosted: Sat Sep 06, 2008 5:18 pm    Post subject: Reply with quote
Okay, done. I also removed the chunk of pyTivo.conf that had my audio in it, as I wondered if my giant collection might be choking it or something. Still no dice.

Here's my socket.txt:
Code:
Active Connections

  Proto  Local Address          Foreign Address        State           PID
  TCP    0.0.0.0:135            0.0.0.0:0              LISTENING       988
  TCP    0.0.0.0:445            0.0.0.0:0              LISTENING       4
  TCP    0.0.0.0:3389           0.0.0.0:0              LISTENING       908
  TCP    0.0.0.0:9032           0.0.0.0:0              LISTENING       3700
  TCP    127.0.0.1:1034         0.0.0.0:0              LISTENING       2728
  TCP    127.0.0.1:1681         127.0.0.1:27015        ESTABLISHED     3640
  TCP    127.0.0.1:1793         127.0.0.1:1794         ESTABLISHED     2248
  TCP    127.0.0.1:1794         127.0.0.1:1793         ESTABLISHED     2248
  TCP    127.0.0.1:1795         127.0.0.1:1796         ESTABLISHED     2248
  TCP    127.0.0.1:1796         127.0.0.1:1795         ESTABLISHED     2248
  TCP    127.0.0.1:4242         0.0.0.0:0              LISTENING       864
  TCP    127.0.0.1:4664         0.0.0.0:0              LISTENING       1836
  TCP    127.0.0.1:27015        0.0.0.0:0              LISTENING       648
  TCP    127.0.0.1:27015        127.0.0.1:1681         ESTABLISHED     648
  TCP    192.168.0.2:139        0.0.0.0:0              LISTENING       4
  TCP    192.168.0.2:139        192.168.0.3:2673       ESTABLISHED     4
  TCP    192.168.0.2:1835       74.125.15.37:80        ESTABLISHED     2248
  UDP    0.0.0.0:445            *:*                                    4
  UDP    0.0.0.0:500            *:*                                    752
  UDP    0.0.0.0:1025           *:*                                    1540
  UDP    0.0.0.0:1821           *:*                                    3700
  UDP    0.0.0.0:4500           *:*                                    752
  UDP    127.0.0.1:123          *:*                                    1128
  UDP    127.0.0.1:1900         *:*                                    1320
  UDP    192.168.0.2:123        *:*                                    1128
  UDP    192.168.0.2:137        *:*                                    4
  UDP    192.168.0.2:138        *:*                                    4
  UDP    192.168.0.2:1900       *:*                                    1320


Last edited by urge on Sat Sep 06, 2008 9:05 pm; edited 1 time in total
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rdian06



Joined: 12 Apr 2008
Posts: 362
PostPosted: Sat Sep 06, 2008 5:27 pm    Post subject: Reply with quote
Couple questions:

1) Was this that sockets.txt with krkeegan's Windows installer version, or did you already switch to wmcbrine's version?

2) What version on Windows do you run? XP or Vista? Home, Pro, Media Center?

3) What service pack level is your Windows?

4) If you open a command prompt window and type "hostname", what's reported?
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urge



Joined: 05 Sep 2008
Posts: 22
PostPosted: Sat Sep 06, 2008 5:34 pm    Post subject: Reply with quote
1) This was after switching to wmcbrine.

2 & 3) XP Pro SP2.

4) urgemore

Also, a few minutes ago I tried making an https: connection to my Tivo and got:

Secure Connection Failed
192.168.0.8 uses an invalid security certificate.
The certificate is not trusted because it is self signed.
The certificate is only valid for 652-0011-803A-EF4B
(Error code: sec_error_ca_cert_invalid)
* This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.
* If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.
Or you can add an exception…

I don't know if that's significant, but thought it was a data point.
I was able to add an exception, after which I got a login prompt.
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rdian06



Joined: 12 Apr 2008
Posts: 362
PostPosted: Sat Sep 06, 2008 7:15 pm    Post subject: Reply with quote
You can ignore that certificate warning. Everyone gets it because Tivo uses a self signed certificate for the Tivo's builtin web server.
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urge



Joined: 05 Sep 2008
Posts: 22
PostPosted: Sat Sep 06, 2008 8:58 pm    Post subject: Reply with quote
Also, just in case the netstat results are different with the service running vs. the console, here's an example I just now generated:

Code:
Active Connections

  Proto  Local Address          Foreign Address        State           PID
  TCP    0.0.0.0:135            0.0.0.0:0              LISTENING       988
  TCP    0.0.0.0:445            0.0.0.0:0              LISTENING       4
  TCP    0.0.0.0:3389           0.0.0.0:0              LISTENING       908
  TCP    0.0.0.0:9032           0.0.0.0:0              LISTENING       2464
  TCP    127.0.0.1:1034         0.0.0.0:0              LISTENING       2728
  TCP    127.0.0.1:2795         127.0.0.1:27015        ESTABLISHED     2660
  TCP    127.0.0.1:2892         127.0.0.1:2891         TIME_WAIT       0
  TCP    127.0.0.1:2897         127.0.0.1:2898         ESTABLISHED     3476
  TCP    127.0.0.1:2898         127.0.0.1:2897         ESTABLISHED     3476
  TCP    127.0.0.1:2899         127.0.0.1:2900         ESTABLISHED     3476
  TCP    127.0.0.1:2900         127.0.0.1:2899         ESTABLISHED     3476
  TCP    127.0.0.1:4242         0.0.0.0:0              LISTENING       864
  TCP    127.0.0.1:4664         0.0.0.0:0              LISTENING       1452
  TCP    127.0.0.1:9032         127.0.0.1:2903         TIME_WAIT       0
  TCP    127.0.0.1:9032         127.0.0.1:2906         TIME_WAIT       0
  TCP    127.0.0.1:27015        0.0.0.0:0              LISTENING       648
  TCP    127.0.0.1:27015        127.0.0.1:2795         ESTABLISHED     648
  TCP    192.168.0.2:139        0.0.0.0:0              LISTENING       4
  TCP    192.168.0.2:139        192.168.0.3:3566       ESTABLISHED     4
  TCP    192.168.0.2:2895       209.85.171.104:80      TIME_WAIT       0
  TCP    192.168.0.2:2896       209.85.171.103:80      TIME_WAIT       0
  TCP    192.168.0.2:2901       209.85.171.104:80      ESTABLISHED     3476
  TCP    192.168.0.2:2902       209.85.171.103:80      ESTABLISHED     3476
  TCP    192.168.0.2:2904       74.125.19.100:80       ESTABLISHED     3476
  UDP    0.0.0.0:445            *:*                                    4
  UDP    0.0.0.0:500            *:*                                    752
  UDP    0.0.0.0:1025           *:*                                    1540
  UDP    0.0.0.0:2888           *:*                                    2464
  UDP    0.0.0.0:4500           *:*                                    752
  UDP    127.0.0.1:123          *:*                                    1128
  UDP    127.0.0.1:1900         *:*                                    1320
  UDP    192.168.0.2:123        *:*                                    1128
  UDP    192.168.0.2:137        *:*                                    4
  UDP    192.168.0.2:138        *:*                                    4
  UDP    192.168.0.2:1900       *:*                                    1320
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